Frequently Asked Questions
When you travel to an unknown place and need a ride to a hotel, you usually do not know whether: the taxi you take is safe, the taximeter will not go sky-high or if you’ll be able to communicate with your driver. With us, you know all that beforehand. On top of that, you can adjust the trip to your needs, f.e. once you give us the amount of luggage you’ll be travelling with during the booking, we will choose the car that will fit you best.
Yes! We provide child seats for children from Baby to 4 years and from 6 to 10 years. To make sure that the child seat is provided just add it while booking.
We advise to repeat that you need children seats in the message to the driver at the end of the booking, but remember that first of all you need to mark child seats in “Extra Option” as above. If you write about the children seats only in the message to the driver, they cannot be guaranteed.
Please note that the driver can carry only 2 children seats at once.
If you wish to book a ride with wheelchair assistance, please contact us by email before placing a booking at [email protected]
You pay your airport taxi when you have completed your booking online. That means that everything is confirmed and arranged in advance; so you don’t have to worry about unpleasant surprises or arranging cash. We currently accept Visa, American Express and Mastercard, as well as most major debit cards. We also accept payments via PayPal. And you can also select an option to pay or cash with your card when your arrived in the taxi after the ride.
Yes, you can always cancel your booking free of charge up to 24 hours before the scheduled pick-up time. With some of our partners, you can cancel for free even less in advance. Check your booking confirmation for more information.